A cookie is a small file that is stored on your ‘device’ (a web browsing devices such as a laptop, tablet or mobile phone) by a website. Your browser then stores this message in a text file (think of it like a secret code that is unique to that particular device). The message is then sent back to the website each time you visit or revisit this particular website. The website then recognises that it is the same browser and recognise that it is your device. Note: A cookie does not allow a website owner to personally identify you as an individual or get any personal information about your device, it simply identifies that that particular device has visited a website before. The moment you clear these cookies from your device or browser, then the system is affectively reset and the process of identification starts over again.
We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
One of the cookies we use on our site is for Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it.
Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.
Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page.
Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.
This website also uses Google Analytics conversion tracking; this allows us to understand if someone who has clicked on one of our ads has then completed an action on our website (example: visit a page or fill in a contact form).
The cookies that are used are saved to your computer, however they do not personally identify you. You can opt out of this system at any time by visiting Google’s website help section
This website uses Facebook advertising services to offer relevant and personalised ads to our users while they are logged into Facebook. Your visit to our website is logged via a cookie and this allows us to show you advertisements based on your interactions and interests. We do not obtain any identifiable information about who you are or your personal Facebook details.
If you would like to opt out of this system, you can do so by using the “Your Ad Choices” tool available on this website - http://optout.aboutads.info/#!/
When you contact us via our website contact forms, the details you submit are stored on our web server for our future reference. Our website runs Wordpress and we secure your data with regular updates to our website software, security hardening features and by limiting access to this data to our website administrators only.
If you would like us to remove your data from our web server, please contact us and we will erase this for you.
When you use one of our contact forms, you may be asked if you would like to subscribe to our email newsletter. If you do sign up to this option, your name and email address will be sent to a third party email marketing service provider. This third party is only used to store your data and to email you via their email servers, your data is not sold or delivered to any third party for their own marketing purposes. We will never sell your details or give them away to anyone, they will only be used for our own marketing purposes.
- If you would like to unsubscribe form our email newsletter, you are able to do so in the following ways:
- By clicking the 'unsubscribe' link on any of our email newsletters.
By contacting us with you details and asking for them to be removed from our database.
In addition to this, we may use your email address to offer you advertisements and marketing materials on our social networks. In practical terms, this means that we use your email address to advertise to you directly on social networks, however these social networks do not obtain your details for their own marketing purposes and they are not shared with anyone else.
If you would like to opt out of any of our marketing activities involving your email address, please contact us and we will remove your email address and add you to a ‘opt out’ list of addresses permanently, or until you decide to re-subscribe.