A broken boiler in the middle of winter is the last thing you want – no heat, no hot water, and plenty of frustration. But before you panic, the first step is to call a professional. That doesn’t always mean you’ll need an engineer to come out; in many cases, the issue can be diagnosed and even fixed over the phone.
When you call Happy Dog Plumbing, you’ll speak directly to a qualified plumber or heating engineer who will troubleshoot the problem with you right away. Their priority is ensuring your safety, minimising any hazards, and getting your heating back up and running as soon as possible.
For instance, if the symptoms suggest a potential gas leak, our engineer will guide you through shutting off your gas supply immediately. Once you’re safe, they’ll ask a few key questions to determine the cause of the breakdown. It could be a simple fix you can handle yourself, or it might require a professional visit. If that’s the case, we’ll arrange for an engineer to come to you as quickly as possible.
Keep reading to learn about some common boiler problems that you might be able to fix yourself, without waiting for an engineer.